OPERATIONAL INTELLIGENCE INFRASTRUCTURE

Operational execution systems designed for hospitality operators.

OttenFlow transforms fragmented hospitality data, pricing systems, procurement workflows and guest lifecycle intelligence into connected operational execution.

24/7

Operational Automation

Multi-Channel

Email + WhatsApp Execution

Real-Time

Hospitality Intelligence
Revenue Recovery

€18,420

+18.2% reactivation uplift

Occupancy Forecast

84%

Weekend demand acceleration

WhatsApp Lifecycle Trigger

Late checkout automatically delivered.

Procurement Alert

Inventory anomaly detected.

PLATFORM ARCHITECTURE

A connected operational layer built above fragmented hospitality systems.

OttenFlow centralizes operational workflows, pricing systems, guest lifecycle intelligence, procurement visibility and automation into a unified hospitality infrastructure layer.

Data Foundation

Multi-source hospitality ingestion pipelines centralizing reservations, reviews, pricing signals and operational workflows.

Intelligence Engine

Lifecycle intelligence, pricing signals, procurement visibility and operational scoring systems.

Execution Layer

Automated communication, operational workflows and revenue reactivation executed through real hospitality context.

CAPABILITIES

Operational systems designed for hospitality execution.

OttenFlow connects hospitality data, automation workflows and lifecycle intelligence into practical operational systems designed to improve revenue, efficiency and visibility.

Reactivation Campaign

Open Rate

61%

Revenue Recovered

€12.4k

ADR

€214

Occupancy

84%

Hello John, your suite is now available earlier today.
Amazing. Thank you.
Late checkout available until 13:00 for €35.
Confirm please.
Wine Supplier €1,240
Laundry Services €890
Breakfast Goods €2,120
Cleaning Products €740
Reservation
Check-In
Stay Experience
Reactivation
Revenue Overview +18.4%
ADR

€214

+12% vs last month

Occupancy

84%

Weekend acceleration

REVENUE REACTIVATION

Transform historical reservations into direct revenue opportunities.

OttenFlow analyzes historical guest behavior, booking recurrence probability and lifecycle patterns to generate intelligent reactivation workflows through email and WhatsApp execution.

DYNAMIC PRICING

Revenue optimization powered by real operational demand signals.

Monitor occupancy acceleration, booking pace, demand shifts and pricing performance across hospitality operations in real time.

WHATSAPP AUTOMATION

Automated guest communication executed across the entire stay lifecycle.

Deliver check-in instructions, upsells, operational alerts and guest engagement workflows automatically through WhatsApp infrastructure.

PROCUREMENT INTELLIGENCE

Centralize operational purchasing and supplier visibility.

Track supplier costs, inventory anomalies, recurring procurement patterns and operational spending across hospitality workflows.

GUEST LIFECYCLE

Connect every stage of the guest journey.

From reservation to reactivation, OttenFlow centralizes guest interactions, operational touchpoints and lifecycle intelligence into one connected system.

BUSINESS INTELLIGENCE

Hospitality analytics designed for operational decisions.

Centralize revenue metrics, occupancy intelligence, operational KPIs and guest performance insights into real-time business visibility.

ACTIVE CUSTOMERS

Hospitality operators across Portugal already using OttenFlow.

Independent hospitality brands across Portugal use OttenFlow to automate guest communication, centralize operational intelligence and improve operational visibility through connected hospitality systems.

5-Star Luxury Countryside Hotel

Palmela, Setúbal

Premium Apartment Collection

Alfama, Lisbon

Luxury Boutique Hotel

Chiado, Lisbon

CONTACT

Start a conversation about operational intelligence.

Interested in revenue systems, operational automation, pricing intelligence or hospitality infrastructure? Let’s talk.